ITEM	PROBLEM	ACTION TO BE TAKEN
1. FDD	1. NOT READING	1. TRY WITH ANOTHER GOOD FOLPPY.
		2. CLEAN DRIVE WITH A CLEANING DISK.
		3. CHECK FOR VIRUS.
	2. NOT GETTING DETECTED(ERROR 40)	1. CHECK IN BIOS SETUP WHETHER IT IS ENABLED (IF NOT, ENABLE)
		2.CHECK FOR VIRUS.
	3. NOT WRINTIG	1. TRY WITH ANOTHER GOOD FOLPPY.
		2. FORMAT THE MEDIA IN SAME DRIVE & USE.
		3. CHECK FOR VIRUS.
2. HDD	1. NOT GETTING DETECTED	1. CHECK IN BIOS SETUP WHETHER IT IS GETTING
		DETECTED,IF IT IS THEN USE ANTIVIRUS
		FOR VIRUS IN MBR OF DISK.
	2. DISK READ/WRITE ERROR.	1. TRY USING SCANDISK , CHKDSK,FSCK .
		VERIFY MEDIA VIA SCSI UTILITY.
	3.BAD SECTORS OR MAKING SOUND.	1. RUN SCANDISK & TRY FIXING BAD SECTORS.
		VERIFY MEDIA VIA SCSI UTILITY.
3.CDROM	1.NOT GETTING DETECTED.	1. CHECK IN BIOS SETUP WHETHER GETTING
		DETECTED OR NOT.
	2.NOT READING OR READING SLOW	TRY CLEANING CDROM DRIVE USING CLEANING CD.
4.POWER.	1.SYSTEM NOT POWERING ON.	CHECK WHETHER THE SWITCH ON BACK SIDE OF SMPS IN CPU IS ON .
		CHECK FOR OUTPUT VOLTAGE OF 220V ON UPS.
		TRY CHANGING POWER CORD COMING TO COMPUTER.
		CHANGE SOCKET ON WHICH THE CORD IS CONNECTED TO.
	2.NO LED GLOW ON MONITOR / NO DISPLAY	CHECK WHETHER MONITOR SWITCHIS IS ON.
		TRY WITH ANOTHER WORKING POWER CORD AND POWER SOURCE.
		TRY CHANGING MONITOR WITH ANOTHER WORKING MONITOR
		IF MONITOR IS WORKING ITHEN CPU IS O.K PROBEM IS WITH THE
		MONITOR .
		IF MONITOR IS NOT WORKING THEN CPU DISPLAY CARD IS HAVING
		PROBLEM.
5.MOUSE.	1.NOT WORKING / NOT GETTING DETECTED.	CHECK WHETHER THE MOUSE IS PROPERLY CONNECTED TO THE
		MOUSE PORT.
		CHECK WHETHER PINS OF MOUSE ARE BROKEN OR BENDED.
		CHECK WHETHER THE MOUSE CABLE IS INTACT(CUT OR DAMAGED).
	2.NOT WORKING SMOOTHLY.	USE A GOOD MOUSE PAD.
		OPEN THE MOUSE FORM BOTTOM ,TAKE OUT THE BALL AND
		CLEAN THE BALL AND PLACE IT INSIDE.
6.SYSTEM NOT BOOTING	1.SHOWING INVALID SYSTEM DISK.	CHECK FOR FLOPPY IN THE FLOPPY DRIVE.
		CHECK FOR VIRUS, BOOTING THROUGH A FLOPPY DISK
	2.MISSING OOPERATING SYSTEM / INSERT	CHECK WHTHER HARD DISK IS GETTING DETECTED OR NOT.
	A BOOTABLE MEDIA IN APPROPRIATE DRIVE	IF THE HARD DISK IS NEW YOU WILL GET THIS MESSAGE,UNLESS
		YOU LOAD THE OS.FURTHER SEE FOR ANY HARD DISK PROBLEM
		IN HARD DISK MENU CHECK FOR VIRUS, BOOTING THROUGH A
		FLOPPY DISK.
	3.BEEP SOUND ARE COMING
	A) CONTINOUS BEEP	1. MEMORY PROBLEM-SEE WHETHER SHOWING FULL MEMORY OR
		NOT WHILE BOOTING.
	B) ONE LONG AND TWO SHORT BEEP	1. DISPLAY CARD PROBLEM OR MAIN BOARD PROBLEM.
	4. SY. POWERING ON BUT NO DISPLAY IS NOT	1. CHECK WHETHER THE INTERFACE CABLE IN BETWEEN THE CPU AND
	COMING ON MONITOR.	MONITOR IS CONNECTED PROPERLY OR ANY BEEP SOUND IS COMING.
		2. ALSO SEE POWER SECTION.
	5. SHOWING CMOS CHECKSUM ERROR	1. ENTER INTO BIOS SETUP & LOAD THE FACTORY DEFAULT
	AND PRESS F1 TO CONTINUE	VALUES.IF THIS DOESN'T WORK THEN CMOS BATTERY NEEDS TO BE
		REPLACED.
7. DMP	1. NOT POWERING ON	1. CHECK WHETHER THE POWER CORD IS PLUGGED IN
		& SWITCH IS ON. ALSO CHECK THE SOCKET TO WHICH
		CORD IS CONNECTED.
	2. NOT PRINTING AT ALL	1. CHECK WHETHER PRINTER IS ON/OFF;CHECK WHETHER INTERFACE
	3. PRINTING BUT STACKING.	CABLE IS CONNECTED BETWEEN PRINTER AND CPU.
	4. MAKING SOUND WHILE PRINTING.	2. CHECK WHETHER THE PRINTER IS ONLINE ?
		3. WHETHER PRINTER DRIVER IS LOADED OR NOT.
		4. CHECKWHETHER IN BIOS SETUP ,THE PRINTER PORT
		(PARALLELPORT)IS ENABLED.
		5. ATTACH PRINTER TO ANOTHER M/C TO CONFIRM WHETHER
		PRINTER PORT IS OK OR NOT .
		6. CHECK FOR DUST ON THE ROLLERS,CLEAN ROLLERS VIA ALCOHEL
		OR OIL.
		7. CHECK WITH ANOTHER INTERFACE CABLE(SYSTEM TO PRINTER).
	5. PRINTING JUNK CHARACTERS.	1. CHANGE THE INTERFACE CABLE WHICH CONNECT PRINTER AND CPU.
	6 CHARACTERS COMING HALF CUT.	1. CHECK THE HEAD WHETHER THE PINS ARE INTACT OR NOT.
8.LAN HUB	1.NOT POWERING ON.	1. CHECK WHETHER THE POWER CABLE CABLE IS PLUGGED INTO HUB
		AND IS CONNECTED TO POWER SOCKET IS ON.TURN ON HUB ALSO.
	2.LED IS NOT GLOWING	1.CHECK FOR NOT POWERING ON AND WHETHER ALL THE LAN CABLE
		ARE TERMINATED ONTO HUB LAN PORT FOR SHOWING LED ACTIVITY.
	3. PORT ARE BAD / DEFECTIVE	1. IF DOUBTFUL ABOUT A PORT TRY A WORKING LAN CABLE INTO IT &
		CHECK WHETHER IT IS WORKING OR NOT. IF WORKING THEN PORT IS OK
		THE LAN CABLE IS FAULTY OTHERWISE PORT IS DEFECTIVE.
9. KEYBOARD	1. NOT WORKING/NOT GETTING DECTED	1. CHECK WHETHER THE KBD IS CONNECTED AT THE END OF
		THE CPU & THE CABLE IS INTACT IS NOT GETTING SUPPORTED BY
		MONITOR OR CPU.
		2. ALSO CHECK WHETHER THE PINS OF THE KEYBOARD ARE
		STRAIGHT OR NOT. IF BEND TRY STRAIGHTENING THEM.
10.MODEM	1.NOT POWERING ON	1. CHECK FOR THE UPS OUTPUT OF 220V.
		2. CHECK WHETHER THE MODEM ADAPTER IS CONNECTED TO MODEM & POWER SOCKET &BOTH SOCKET &MODEM ARE ON.
	2. NOT WORKING NOT ABLE TO BROWSE THE NET	1. CHECK WHETHER MODEM IS CONFIGURED
		2. CHECK WHETHER MODEM IS OK OR NOT FOR THIS GO TO CONTROL PANEL CLICK ON MODEMS AND CHOOSE YOUR MODEM CONNECTED TO RESPECTIVE PORT, THEN SELECT DIAGNOSTICS ON TO IT. YOU SHOULD SEE SOME CHARACTERS APPEARING .
11. CD WRITER	1. NOT POWERING ON	1. CHECK FOR UPS OUTPUT OF 220V.
		2. CHECK WHETHER CD WRITER ADAPTER IS CONNECTED TO CD WRITER AND POWER SUPPLY & POWER SOCKET AND BOTH THE SAME ARE ON.
	2. NOT WORKING/NOT ABLE TO CUT CDs	1. CHECK WHETHER THE CD WRITER AND CONFIGURED AND DRIVER IS LOADED.
		2. ALSO SEE WHETHER CD WRITER SOFTWARE IS INSTALLED OR NOT .
		3. ALSO TRY CHANGING CD MEDIA RECORDABLE OR CD-RW.
12. VIDEO / WEB CAMERA	1. NOT POWERING ON	1. CHECK FOR UPS OUTPUT OF 220V.
		2. CHECK WHETHER WEB CAMERA ADAPTER IS CONNECTED TO WEB CAMERA SOCKET AND CAMERA ARE ON.
	2. NOT WORKING	1. CHECK WHETHER WEB CAMERA DRIVER IS LAODAD & IT IS CONFIGURED AND ALSO WEB CAMERA S/W IS INSTALLED OR NOT.
	3. PICTURES ARE DULL	1. CHECK WHETHER WEB CAMERA SETTING IS OK OR NOT.
		2. ALSO CHENGE THE DISPLAY SETTING OF DESKTOP BY RIGHT CLICK ON DESKTOP THEN CHOOSE SETTING & INCREASE RESOLUTION TO 800*600 OR CHOOSE1024*728. ALSO INCREASE THE COLOR BIT TO HIGH COLOR 24 OR 32 BIT.
13. LASER PRINTER	1. NOT POWERING ON	1. CHECK FOR UPS OUTPUT OF 220 VOLT
		& WHETHER THE POWER CORD IS CONNECTED TO PRINTER &SOCKET AND BOTH ARE ON.
	2. NOT PRINTING	1. SAME AS DMP.
	3. BLACK SPOTS WHILE PRINTING	1. OPEN THE FRONT COVER, TAKE THE TONER CARTRIDGE SEE
		WHETHER IT IS HAVING SPOTS OR SCRATCHES ON IT.
	4. PAPER JAM COMING.	1. OPEN THE PRINTER FRONT AND BACK COVER AND SEE WHETHER PAPER IS IN FRONT OR BACK ROLLERS. REMOVE THE POWER SUPPLY .PULL THE PAPER IF PAPER JAM IS FREQUIENTLY JUST CLEAN THE PAPER
		PICKUP ROLLERS USING WATER SOAP
		SOLUTIONS.
14. MBD FAILURE SUSPECT	1. HANGING FREQUINTELY	1. CHECK FOR PROPER EARTHING
		2. CHECK WHETHER HANGING IN OS SAY
		WIN 98/2000 OR IN PLAIN DOS OR EVEN WHEN JUST SWITCHED ON CPU
	2 NOT BOOTING	1. CONSIDER ALL THE ASPECTS OF SYSTEM NOT BOOTING NOW.
	3. MOUSE/KBD PORT NOT WORKING	1. CONSIDER ALL ASPECTS OF KBD & MOUSE.
	4.AUTOMATICALLY REBOOTING	1. CHECK FOR PROPER OUTPUT AT SITE. AND
		GETTING REBOOTED AFTER POWERING ON THE SYSTEM OR IN OS
		SAY 98/ 200 OR DOS.
	5.NOT PRNTING(IF PARALLEL PORTS ON BOARD)	1. CONSIDER ALL ASPECTS OF NOT PRINTING
		IN DMP/LASER PRINTER.
	6. COM PORT NOT WORKING(IF ONBOARD)	1. CHECK WHETHER IN BIOS THE COM/SERIAL PORT IS ENABLED
		OR NOT . ALSO SEE WHETHER THE ITEM CONNECTED TO COMPORT IS
		GETTING SENSED/DETCTED IN OTHER SYSTEM'S COM/SERIAL PORT.
15. DRIVER PROBLEM		1. IF A PERTICULAR H/W ITEM AS ABOVE SHOWING OK AND IT IS
		NOT WORKING THEN IT MUST BE A PROBLEM OF DRIVER. TRY
		LOADING AGAIN.
		FOR THAT H/W ITEM ESPECIALLY IN
		CASE OF PRINTERS,MODEMS, CDWRITERS,WEB CAMERA AND
		PC ITEMS (SAY N/W CARD SOUND CARD AND DISPLAY CARD).
16. UPS	1. NOT POWERING ON	1. CHECK WHETHER THE UPS IS CONNECTED
		PROPERLY TO MAIN SWITCH AND TURNED ON.
	2. NOT WORKING	1. CHECK THE LED ON FRONT PANEL OF
		UPS IS SHOWING OUTPUT OF 220 VOLT OT NOT.
		2. CHECK WHETHER UPS IS TURNED ON OR NOT.